For background and updates, see parts I, II, and III, and V for the whole Ebay Chronicles...
Well folks, I'm just not gonna let this go. The buyers "won" their claim and returned my saddle. They said that there were slits above the stirrup bar which was the focus of their documentation, and the discussion surrounded whether the slits were defects or part of the saddle design. In their original claim, though, they also said the seat was defective without saying how it was defective. I was ready to see weirdness beneath the saddle flaps, but SURPRISE!
The real damage was on the seat.
The day I received the saddle (tonight, 12/2) I filed an appeal. Amazingly, I still had all of the Ebay posting photos on my camera (I only used twelve of the twenty-five or so I took in the listing), and I had a great shot of the seat dated 8/25/13. Compare the original condition to the condition it is in now, 12/2/13. They had from 10/21 to 11/27 to inflict the damage, but still I'm impressed. I'm not sure how this seat damage could have happened.
My appeal was closed in an hour, in the buyer's favor.
Paypal has a list of rules a mile long for appeals. They don't accept photos, and they don't accept appeals on damage that the buyer has identified. Small claims, here I come. I may not win this but I'm going to grind this into a fine dust while trying.
|My saddle, Ebay posting photo taken 8/25/13|
|Saddle returned to me 12/2/13|