Short version of the story
Sold a saddle in great condition. Buyers filed damage claim three weeks after receiving it. Saddle returned to me damaged. Buyers got their money back (over $2,200) using Paypal's buyer protection. I'm stuck with a debt to Paypal and a damaged saddle. I appealed and lost.
What has happened since then..
- I've been having frank talks with Paypal's "Office of Executive Escalations" (collections dept). Whenever they call, I answer and tell each and every rep the full story, in excruciating detail, on what happened to me, and why my Paypal balance remains at MINUS $1999ish. I tell them my prospects for repaying it depend on my prospects for selling my now-damaged saddle. It is not about whether I have the funds in savings, etc., to pay this company. Not gonna dip into savings. Credit rating be damned.
- I sent the saddle to a repair shop in CT that can work on Black Country saddles without violating the warranty. I asked them to do a full assessment of the saddle, tree and everything else, and to give me a report on the saddle's condition. What's wrong? Is it worth repairing? How much would it cost?
- I also:
- Filed a claim against the buyers in small claims court
- Filed a report with the Better Business Bureau
- Filed a complaint with the PA Attorney General
- Blogged like crazy
There's been some "activity" -- So I'll tell you the rest of the story in Part VII.